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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Linda Burson

November 6, 2023

5  out of  5 rating by Linda Burson
"Very helpful and nice people"

Mary .B

November 5, 2023

5  out of  5 rating by Mary .B
"Thank you for helping us with our Moms life insurance policy after her passing. They were very helpful and considerate and followed up after the policy had been processed."

Charles Hawkins

September 5, 2023

4  out of  5 rating by Charles Hawkins
"Fast and efficient service."

Douglas Machado

August 21, 2023

5  out of  5 rating by Douglas Machado
"Shout out to Andrea! Who really help me in the process to get my insurance with State Farm, she’s ahead of the game and I’ll say that she needs a better position."

Derek Ruby

August 16, 2023

5  out of  5 rating by Derek Ruby
"Friendly and knowledgeable."

Margaret Browning

August 10, 2023

5  out of  5 rating by Margaret Browning
"I have been with State Farm for several years now and they are so great at this office. We suffered smoke damage to our apartment last year due to a fire in the building and my renters insurance took care of everything. But the way that the folks in Tim's office took care of us was wonderful. These people show compassion for what you are going through, and stay on top of the details of getting you taken care of."

Grace Garcia

July 14, 2023

5  out of  5 rating by Grace Garcia
"I went in to help my grandpa get insurance and Isabella did a wonderful job of making sure everything was set! Isabella was extremely helpful and patient with our questions. She made the entire process effortless! Thank you so much!"

Jarvis Thomas

July 13, 2023

5  out of  5 rating by Jarvis Thomas
"Isabella was a tremendous help, was very efficient, quick and very professional, if you should ever need help, be sure to go too her."

Debbie Lopeman

July 11, 2023

5  out of  5 rating by Debbie Lopeman
"Always very personable and helpful! I Highly Recommend!"

Julie Simpson

June 23, 2023

5  out of  5 rating by Julie Simpson
"Doris is always helpful, professional and efficient. Tim is honest and will get you the right coverage. Tim and his team have taken great care of me and my family."

Sara Morgan

June 9, 2023

5  out of  5 rating by Sara Morgan
"Isabel has helped me find the best prices with my car insurance! She is the best, and if you aren’t going to her WHAT ARE YOU DOING??"

Christina Hernandez

June 9, 2023

5  out of  5 rating by Christina Hernandez
"Doris was amazing, she really went above and beyond with communicating with us and the other insurance agency to make the process smooth and stress free. Her professionalism and communication skills really made a not so great situation into a pleasantly good experience."

Kaleb Tarango

June 8, 2023

5  out of  5 rating by Kaleb Tarango
"My work schedule is not very easy to speak with representatives because of the hours I work, but Isabella did an excellent job of making sure she took care of that and getting my coverages assigned to me. She had constant communication through my homeowners insurance, even when the problems were stemming from my side of the deal. She’s an absolutely great representative for the company, and I look forward to continue being insured. Thank you so much!"

Roxy Arroyo

June 8, 2023

5  out of  5 rating by Roxy Arroyo
"Doris, did an amazing job getting us right at where we wanted on our payment and plan! By far one of the best agents!!"

Paul McNeill

May 24, 2023

5  out of  5 rating by Paul McNeill
"Tim Keefe has been a Godsend for us. If it wasn't for Tim we would have been out thousands of dollars but he fought for us to get what was promised. In a world where you don't know who to trust Tim Keefe has proven that good people are still out there."

Irasema Soto

May 19, 2023

5  out of  5 rating by Irasema Soto
"I can always count on Doris to help me with any questions or insurance situations. She never fails to exceed Im assisting me. Thank you."

Phat Boyz

May 19, 2023

5  out of  5 rating by Phat Boyz
"I highly recommend this insurance agency. Doris Alvara was able to restructure my policy and save me money."

S Kelley (Sharon)

May 8, 2023

5  out of  5 rating by S Kelley (Sharon)
"Doris did a wonderful job handling my auto glass breakage claim. I was driving back with a load of furniture in my suv and was 5 hours from home. A rock had hit my windshield and cracked it. It was already 4:30 pm but she made all the phone calls and had an appointment setup for me the very next day. Great customer service. Thank you."

Melanie Juarez

May 5, 2023

5  out of  5 rating by Melanie Juarez
"Doris is always sweet and kind. She always makes sure I’m taking care of. Always great service!!"

Juan Romero

May 4, 2023

5  out of  5 rating by Juan Romero
"Doris was really helpful and took care of the issue for me, thank you so much for all your help"

paige matthews

April 28, 2023

5  out of  5 rating by paige matthews
"Great employee! Super sweet love her!"

M & M

April 28, 2023

5  out of  5 rating by M & M
"I called for a minor situation, but Isabella was kind to hear me out which made a huge difference in my day. Thank you!!!"

Paul Villesca

April 28, 2023

5  out of  5 rating by Paul Villesca
"Isabel made it so easy for me to sign up. Great price and coverage. I highly recommend this place for your insurance!"

Danielle Rodriguez

March 3, 2023

5  out of  5 rating by Danielle Rodriguez
"Doris is always so helpful! Have remained a loyal customer due to her great service."

Henry Schutze

February 24, 2023

5  out of  5 rating by Henry Schutze
"We were involved in a 2 car auto accident recently. Thank God no one was injured but both cars sustained damage. We called Tim Keefe’s State Farm office in Lake Jackson, TX right after we called 911. His Staff were sensitive to our needs and the needs of the other party. We were given a list of names of local auto body shops from which to choose. We chose Chris & Phil’s in Richwood, TX. They had our car for approximately 2 weeks. We would have gotten it back sooner but getting the parts caused a little delay. We picked it up and we’re just thrilled with the work done. Chris took the time to show us everything regarding the repairs which were completed. Also, Tim Keefe and his State Farm Staff called us several times just to check in on us and the progress being made with our car. We cannot say enough good/positive things about Tim Keefe State Farm and Staff and Chris & Phil’s Body Shop. We are so pleased. Henry & Diana Schutze"