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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Paul McNeill

May 24, 2023

5  out of  5 rating by Paul McNeill
"Tim Keefe has been a Godsend for us. If it wasn't for Tim we would have been out thousands of dollars but he fought for us to get what was promised. In a world where you don't know who to trust Tim Keefe has proven that good people are still out there."

Irasema Soto

May 19, 2023

5  out of  5 rating by Irasema Soto
"I can always count on Doris to help me with any questions or insurance situations. She never fails to exceed Im assisting me. Thank you."

Phat Boyz

May 19, 2023

5  out of  5 rating by Phat Boyz
"I highly recommend this insurance agency. Doris Alvara was able to restructure my policy and save me money."

S Kelley (Sharon)

May 8, 2023

5  out of  5 rating by S Kelley (Sharon)
"Doris did a wonderful job handling my auto glass breakage claim. I was driving back with a load of furniture in my suv and was 5 hours from home. A rock had hit my windshield and cracked it. It was already 4:30 pm but she made all the phone calls and had an appointment setup for me the very next day. Great customer service. Thank you."

Melanie Juarez

May 5, 2023

5  out of  5 rating by Melanie Juarez
"Doris is always sweet and kind. She always makes sure I’m taking care of. Always great service!!"

Juan Romero

May 4, 2023

5  out of  5 rating by Juan Romero
"Doris was really helpful and took care of the issue for me, thank you so much for all your help"

paige matthews

April 28, 2023

5  out of  5 rating by paige matthews
"Great employee! Super sweet love her!"

M & M

April 28, 2023

5  out of  5 rating by M & M
"I called for a minor situation, but Isabella was kind to hear me out which made a huge difference in my day. Thank you!!!"

Paul Villesca

April 28, 2023

5  out of  5 rating by Paul Villesca
"Isabel made it so easy for me to sign up. Great price and coverage. I highly recommend this place for your insurance!"

Danielle Rodriguez

March 3, 2023

5  out of  5 rating by Danielle Rodriguez
"Doris is always so helpful! Have remained a loyal customer due to her great service."

Henry Schutze

February 24, 2023

5  out of  5 rating by Henry Schutze
"We were involved in a 2 car auto accident recently. Thank God no one was injured but both cars sustained damage. We called Tim Keefe’s State Farm office in Lake Jackson, TX right after we called 911. His Staff were sensitive to our needs and the needs of the other party. We were given a list of names of local auto body shops from which to choose. We chose Chris & Phil’s in Richwood, TX. They had our car for approximately 2 weeks. We would have gotten it back sooner but getting the parts caused a little delay. We picked it up and we’re just thrilled with the work done. Chris took the time to show us everything regarding the repairs which were completed. Also, Tim Keefe and his State Farm Staff called us several times just to check in on us and the progress being made with our car. We cannot say enough good/positive things about Tim Keefe State Farm and Staff and Chris & Phil’s Body Shop. We are so pleased. Henry & Diana Schutze"

John Bernzen

January 27, 2023

5  out of  5 rating by John Bernzen
"Doris did an amazing job helping my wife with her claim! She is very professional and knowledgeable. Everything went like clockwork. We are so impressed with Doris and the entire Tim Keefe Agency."

Stephen Pawly

January 20, 2023

5  out of  5 rating by Stephen Pawly
"Excellent communicator, provided clear information and very professional."

David Felan

December 30, 2022

5  out of  5 rating by David Felan
"Andrea was incredible through this whole process! I’m very reluctant to change but she was a consummate professional in every regard and every aspect! Every agency needs an Andrea!! Dave"

ahna rodriguez

December 22, 2022

5  out of  5 rating by ahna rodriguez
"Andrea Haire helped so much! made things easy and smooth with just a phone call! Thank you so much!"

Jessica Aluiso

December 21, 2022

5  out of  5 rating by Jessica Aluiso
"Doris is great! She is knowledgeable and has helped me with all my policies."

John and Elaine Atherton

December 21, 2022

5  out of  5 rating by John and Elaine Atherton
"Tim is a friend who supports the community, but he is also a fantastic insurance agent with a tremendous staff. Trey helped us to get our coverage switched over and saved us quite a bit of money on our auto insurance. We look forward to working with him and his staff in the future."

Shaakira Yancey

December 20, 2022

5  out of  5 rating by Shaakira Yancey
"Andrea was extremely helpful. She throughly explained all the coverage I was receiving. She went above and beyond and was able to provide me with more coverage and a bundle at a lower rate. I am extremely satisfied with the service and highly recommend her."

Jared Hammond

December 12, 2022

5  out of  5 rating by Jared Hammond
"Mrs. Doris really helped out my wife, and I out on our claim. She stayed in touch with us through out the whole process. Even though she had many different claims on her plate, she made sure to that our needs were being met through the whole process. I have been a Tim Keefe State Farm customer for years now, but I have to say this is the best team he’s had since I’ve been a customer."

Telisa Wilhelm

December 11, 2022

5  out of  5 rating by Telisa Wilhelm
"Andrea was excellent at her job!! I came in needing assistance with my insurance and she made sure I had exactly the papers I needed as well as helping my family set up a new, more effective plan for the new year ! I cannot say enough about her customer service ! Thank you Andrea!!!"

Rachel Halepeska

December 9, 2022

5  out of  5 rating by Rachel Halepeska
"Our family recently got a car insurance quote from Trey at State Farm. He was professional and informative and quickly responded to our needs. He took several phone calls and emailed all pertinent information and sign ups. Thank you for handling our policy! A+ and 5 stars! The Halepeska family."

Miranda Jensen

December 6, 2022

5  out of  5 rating by Miranda Jensen
"Andrea was amazing and knowledgeable! We love State Farm!!"

Randy Fry

November 4, 2022

5  out of  5 rating by Randy Fry
"Andrea is my new SUPER HERO! I was having difficulty with customer service with another Insurance Agency. I went and talked with Tim and he explained the good, the bad, and the ugly about coverages. Many things that I was hearing for the first time. I then met Andrea. She was extremely helpful and informative. I was hooked. She assisted in getting my coverages transferred. She has proven to be the epitome of "customer service"! Extremely happy with my new relationship with Tim Keefe State Farm Insurance. Highly Recommended."

Luis Perea

November 3, 2022

5  out of  5 rating by Luis Perea
"Andrea was great! Made the process short and sweet."

Katie W.

November 2, 2022

5  out of  5 rating by Katie W.
"Just left another insurance after many many years for a lower payment and better service. So blessed by Andrea she was absolutely the best. Love her already Thank you guys!!"